NDIS transport funding can make everyday travel far easier for participants who cannot use public transport. However, the rules are not always clear. This guide explains what NDIS transport funding is, what it can cover and how to book a taxi in Frankston once it is in your plan.
What Is NDIS Transport Funding?
According to the NDIS operational guideline on transport, a participant can generally access transport funding if they cannot use public transport without substantial difficulty because of their disability. The funding takes into account any relevant taxi subsidy scheme. It also relates to the participant only, so it does not cover travel for families or carers.
The Three Levels of NDIS Transport Funding
NDIS transport funding is generally set at one of three levels. The level depends on your circumstances, such as whether you work, study, attend day programs or mainly want to improve community access. Some participants with exceptional circumstances may receive more. Your plan shows whether you have transport funding and how much. Because amounts are updated over time, check your own plan or the NDIS website for current figures.
What NDIS Transport Funding Can Cover
Funding can help with trips such as:
- Taxi or rideshare trips that you take as a participant.
- Travel to work, study or community activities.
- Some other transport costs, depending on your plan.
Support worker transport is different. When a support worker drives you to a community activity, that cost may sit under social and community participation supports instead. Your plan manager or support coordinator can explain which budget applies.
How NDIS Transport Funding Works with MPTP
Many Victorian participants also hold an MPTP card. The NDIS takes taxi subsidy schemes into account when it decides transport funding. In practice, MPTP can halve eligible fares, and your NDIS transport funding may help with what remains, depending on your plan. Ask your planner how the two work together for you. Our guide to the MPTP scheme covers eligibility, and our MPTP Taxi Service page explains how MPTP bookings work with us.
How to Book a Taxi with NDIS Transport Funding
- Check your plan. Look for transport funding in your plan or on the participant portal.
- Confirm how your plan is managed. How you pay and claim depends on whether your plan is NDIA-managed, plan-managed or self-managed.
- Ask what you can claim. Check with your plan manager or support coordinator before you travel.
- Book your taxi. Tell us the trip details, any mobility needs and whether you hold an MPTP card.
- Keep your trip details. Save receipts or booking confirmations in case you need them for a claim.
Tips for Using Your Funding Well
- Plan regular trips ahead of time, so your budget lasts.
- Ask for the fare before you travel.
- Combine your MPTP card and your plan where they apply.
- If your transport needs change, raise it at your next plan review.
Booking NDIS Trips with Frankston Urban Taxi
We welcome NDIS participants across Frankston and nearby suburbs. Our NDIS Taxi Services page has more detail. For help with the door, the car and the day ahead, our community access transport and companion driving service offer friendly, door-to-door support. For wheelchair users, see our wheelchair taxis.
Please remember that this article is general information, not advice about your plan. For plan questions, speak with your plan manager or call the NDIS on 1800 800 110.
Book Your Trip
Call 0432 190 000 or use our online booking form.
Frequently Asked Questions
Does the NDIS pay for taxi trips?
It can. If your plan includes transport funding and taxi travel suits your needs, you may use that funding for taxi trips. Check with your plan manager or support coordinator first.
Who can get NDIS transport funding?
Generally, participants who cannot use public transport without substantial difficulty because of their disability. The NDIS decides based on your circumstances.
Can I use MPTP and NDIS transport funding together?
Many Victorian participants hold both. The NDIS takes taxi subsidy schemes into account, so ask your planner how they work together for you.
Does NDIS transport funding cover travel for carers?
No. Transport funding relates to the participant, not to travel for families or carers.
