The MPTP scheme helps eligible Victorians pay less for taxi and rideshare trips. If you or a family member lives with a severe disability, the savings can make appointments, shopping and social outings far more affordable. This guide explains what the MPTP scheme is, who is eligible and how to apply.
What Is the MPTP Scheme?
MPTP stands for the Multi Purpose Taxi Program. It gives eligible members a 50 per cent discount on fares, up to $60 per trip. According to Victorian Government information, the program supports people with limited mobility by subsidising taxi fares. Safe Transport Victoria administers it.
The subsidy covers the fare itself. However, tolls and airport fees are paid by the passenger. In addition, a maximum amount per trip and an annual limit apply.
Who Is Eligible for the MPTP Scheme in Victoria?
Eligibility is based on disability and mobility, not on age alone. In general, you must meet all of these conditions:
- You are a permanent resident of Australia and live in Victoria.
- You have a severe and permanent disability that your doctor considers unlikely to improve with treatment.
- You cannot use public transport safely and independently.
A medical assessment completed by your doctor is part of the application. Because rules can change, always check the latest criteria on the Safe Transport Victoria MPTP page.
What Does the MPTP Scheme Cover?
Members receive 50 per cent off the standard fare, up to $60 per trip. The scheme works with licensed taxis, and it also works with rideshare services in Victoria. If you need a higher subsidy because of exceptional circumstances, Safe Transport Victoria has an application form for an additional subsidy.
Wheelchair users have extra protections. Wheelchair-accessible taxi operators and drivers are paid a lifting fee under the program. According to the Better Health Channel, the meter must not be running while a wheelchair or scooter is loaded, and passengers who are asked to pay a lifting fee should report it.
How to Apply for an MPTP Card
- Check you are eligible. Read the current criteria on the Safe Transport Victoria website.
- Ask your doctor to complete the medical assessment. Your doctor completes this part online.
- Submit your application. Follow the steps on the Safe Transport Victoria site.
- Receive your card. A small fee may apply to get your card.
- Use your card when you travel. Tell the operator you are an MPTP member when you book.
Need help? Call Safe Transport Victoria on 1800 638 802. The line is free from landlines.
Tips for Getting the Most from the MPTP Scheme
- Carry your card on every trip.
- Ask for the fare before you travel, so you know what to expect.
- Remember that tolls and airport fees are extra.
- Book regular trips in advance, so the right vehicle is ready.
- Call Safe Transport Victoria if you are unsure about your limit.
Using the MPTP Scheme with Frankston Urban Taxi
We support MPTP bookings across Frankston and nearby suburbs. Our MPTP Taxi Service page explains how it works with us. When you book, please mention that you are an MPTP member. If you use a wheelchair, our wheelchair taxis can be booked for the same trip. For regular shopping, appointment or social trips, our companion driving service adds door-to-door help.
NDIS participants often ask how MPTP fits with their plan. Our NDIS Taxi Services page covers this in more detail.
Book an MPTP Taxi
Call 0432 190 000 or use our online booking form, and tell us you are an MPTP member.
Frequently Asked Questions
What does the MPTP scheme cover?
It gives eligible members 50 per cent off the fare for taxi and rideshare trips, up to $60 per trip. Tolls and airport fees are paid by the passenger, and an annual limit applies.
Who is eligible for the MPTP scheme?
You must be a permanent resident of Australia living in Victoria, have a severe and permanent disability, and be unable to use public transport safely and independently. Always check the latest criteria with Safe Transport Victoria.
Can I use my MPTP card with Frankston Urban Taxi?
Yes. We support MPTP bookings. Please tell us you are a member when you book, so we can confirm the details.
Who do I call to apply for an MPTP card?
Contact Safe Transport Victoria on 1800 638 802. The line is free from landlines and open on weekdays.
